De- Escalation and Conflict Resolution 1.5 Hours

Safety is always on the forefront of every providers mind, with this session, attendees will learn in-depth safety and de-escalation techniques. Topics will include keeping yourself, coworkers, and clients safe, addressing and responding to safety risks, how to deploy de-escalation techniques and strategies, triangulation, as well as what to do after an incident occurs.

Heather Molesworth is the Family and Community Services Director at West Central Minnesota Communities Action and has a vast a knowledge of various emergency service programs and working with vulnerable families. She has been working in the field of supervised visitation for over ten years. Heather holds a bachelor's degree in Community Psychology from St. Cloud State University and a Master's degree from University of the Rockies in Psychology with a specialization in Non-Profit Management.

Emilyn Haugen has worked in the supervised visitation field for 14 years, starting out her career as a monitor of supervised parenting times and then as the Director of Parenting Time Centers. Emilyn now operates 5 centers in West Central Minnesota. Emilyn has extensive knowledge in respectfully working with families going through a turbulent time in their lives. Emilyn also enjoys teaching Parents Forever, a divorce education program mandated by the Minnesota judicial system for any parents divorcing with children.

 

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